Privacy Policy

1. Information We Collect

When you submit an inquiry through our website, we collect the information you provide — your name, business email, company, and the details of your project inquiry (product type, materials, volumes and tolerances). We may also collect basic technical information such as browser type and pages visited when you browse the site.

Analytics tools (Google Analytics 4 and Microsoft Clarity) collect on-site behavior data only after you give consent in the cookie banner shown when you first visit. Details of the cookies they set, and how to change your choice, are in our Cookie Policy.

2. How We Use Your Information

• To respond to your inquiries and provide quotes for precision metal stamping services.
• To evaluate project requirements, including DFM review of drawings you share with us.
• To manage our customer relationships and follow up on ongoing programs.
• To improve our website and marketing communications, where you have consented to receive them.

We do not sell, rent or trade your personal information to third parties.

3. Data Retention & Security

Inquiry data is retained only as long as necessary for the business purposes described above, or as required by applicable law. We apply appropriate technical and organizational measures to protect your information against unauthorized access, loss or misuse. Drawings and technical documents shared during quoting are treated as confidential and covered by NDA on request.

4. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you at any time. To exercise these rights, or to opt out of marketing communications, contact us at [email protected]. We will respond within a reasonable timeframe.